Electrobel

so i hope you can help me...and i'm sure others have the same problem...

so i signed a contract with chello (promotion for 1 year 25€/month and 40Go limit)
then
telenet bought chello and promised that all the old chello clients will
recieve +30Go limit after their 12Go limit that is usual with telenet
expressnet.

in my "facture" it's written :

Expressnet : 35.46€
Extension volume mensuel (30Go) : 2.44€
Réduction abonnement Expressnet :  -13.15€
(Réduction sur l'abonnement et/ou sur un bloc de volume
supplementaire de 30Go)
Total internet : 24.75€

then on their telemerde it's written :





so they're imagining that i only need the 30Go or what?
and what the fuck means all those 12 and 18Go?

their site is mostly in flemish and fuck!!!

i've never signed any contract with telenet...only with chello
and telenet once sent me a letter saying that now chello is called telenet
but that nothing will change...that everything will stay as in the contract with chello...

can u help me translate and stuff please? :)

thanx

GNooZ 

bon ben je vais m'y mettre alors,
Les 12gig. tu les recois d'office tout les mois.(volume de base)
Les 18gig.cest se que toi-mème t'as choisi d'avoir en plus du vlume de base.
!!!Mais sans doute pas dans ton cas,p'tète que le volume de base a Chello cest 30,pour ca quils ton mit 18 en plus.

Alors solution;
-1-tu choisi d'avoir plus de Gig's par mois->uitbreiden maandelijks basis volume (attention;si tu veut diminuer tes gigs,ca conteras seulment pour le mois prochain,tu verras)
-2-tu choisi;Verder surfen aan volledige snelheid ,la tu paye se que tu emplois en plus des 12 gig de base,et dans ton cas,en plus des 30 gigs.

(scuze mon french,mon francais écrit n'est pas super,tu peut me corriger au bic rouge)
Et pour ta facture j'en sais pas trop,sur les reductions et tout ca.
A oui ,normalement c'est un euro le gig.en plus des 12,dans ton cas de changement cest 1eur70 seulement,...bonne chance Gozno.
jsais pas si toute tes questions son repondus.
Skip.

yeah but i don't want to pay anything to them that is more than the 25€ i signed with chello...and chello was 40 not 30Go...

what else is there that's good with the limits and cheap besides the belgacom? 

tele2 sucks too

I'm already a telenet customer from the beginning .. guess what I pay for 13Gb expressnet per month.46 euro !!!! so you're not so bad of  you get the standard 12,288 Gb from expressnet +  18,432 Gb extra for 1,77 Euro and you pay only 24,75 euro  Where can I sign for such a deal  ?

Quote:

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Originally posted by : dialekte

tele2 sucks too

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I say we nuke them

<span class="quoteStyle">Originally posted by : BpOlar

I'm
already a telenet customer from the beginning .. guess what I pay for
13Gb expressnet per month.46 euro !!!! so you're not so bad of you get
the standard 12,288 Gb from expressnet + 18,432 Gb extra for 1,77 Euro
and you pay only 24,75 euro Where can I sign for such a deal ?</span> 


well
as i said i signed with chello and man they were fucking great...even
after the 40Go nothing happened...they just didn't care
and then telenet bought them out... 

I'm just warning you what you'll have to pay in the future ... this looks only like temporary transition favor that Telenet is giving you.So you see Telenet fucks the Flemish too ... join the club 

yep fucking telenet bastardz ... they even say it's gonna be more interesting than chello! 

Quote:

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Originally posted by : gozno

well
as i said i signed with chello and man they were fucking great...even
after the 40Go nothing happened...they just didn't care
and then telenet bought them out...

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Quote:

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Quote:

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Originally posted by : BpOlar

I'm already a telenet customer from the beginning .. guess what I pay for 13Gb expressnet per month.46 euro !!!! so you're not so bad of  you get the standard 12,288 Gb from expressnet +  18,432 Gb extra for 1,77 Euro and you pay only 24,75 euro  Where can I sign for such a deal  ?

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Have you ever tried threatening their customer service with defecting to another provider if they don't update your fee to the new standards?

Quote:

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Originally posted by : dialekte

tele2 sucks too

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Yup.
It's the telecom provider which yearly receives the most complaints. Signing with them is just asking for trouble.

shhht:)

http://yelloman1.blogspot.com/2008/05/varia-surf-telenet-zonder-datalimiet.html

use VOO!!!  the best internet provider imho...35€ for illimited download, supa fast...

Voo = the old brutélé. They're unlimited for 34 euro (if you buy the modem) / 40 if you rent the modem, but their services are incredibly bad. If it works, it works great and you can download everything to hell, but once your connection dies out or something, expect to wait for weeks for them to come and help you, and spending 2 hours and a lot of euro's trying to call the helpdesk...

I think if there was a decent provider that backed up most of Brussels, we'd all know it.

lol  !!  must be your fish smell   kidding he
i had a problem with modem i bought em, the next morning after the phone call i had a visit frm VOO with a new one. it IS  the best service in BXL imho 

Quote:

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Originally posted by : aphone

use VOO!!!  the best internet provider imho...35€ for illimited download, supa fast...

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Yep
Totally agree
But you just can't choose... It's like Teledistribution: Ixelles = Voo / Uccle = Chello / etc...